Support Contact

For questions about the game or in case you are experiencing any technical problems, please contact dtp entertainment AG's customer services via the following email address: support@larian.com.

In order to help you most effectively please describe the problem as clearly as possible and attach your DirectX Diagnostic. To create a DxDiag, follow these instructions: click Start, click Run, in the Open box, type dxdiag and then click OK. In the tool that pops up, click the button "Save All Information" and choose a location for the file. Please attach this file to your email.

It will also help us if you can send a screenshot of the error message.

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Patches and Updates

To download the patch or update for your version, please visit the following support page.

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Technical Forums

To find a solution to your problem or to discuss technical issues, please visit the technical sections in our forum:

English technical sections
German technical sections
French technical sections


Last edited by lynn; 02/07/10 01:08 PM.
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