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#311827 - 07/16/05 03:30 AM Help
isorun Offline
Werewolf


Registered: 07/16/05
Posts: 864
Loc: Belgium
allright, i need some help. when im approaching the city where captain mitrox is stationend my computer gives an error repport and dd chrashes. it happens over and over. it does not matter from which direction im coming. if it only would be for the quests he gives i would not make a big deal of it, but he got the teleportation scroll of the humans! i had it once before in aleroth, 5th level of the catacombes. i started speaking to the skeleton and when i pressed the 'what are you doing button' it chrasched without errormessage. so i cheked the errorfile of dd. it said it couldnt load the storyfile so i took the story file of my oldest save(just after opening the catacombes) and replaced it with the other. i hade no more troubles with the skeleton thingy.(i also gainend double xp for finding teleporter stone: i had the first one in my backpack and the second one in front of a bed, i used the first one and was transported to the room wich would be normally full of skeletons. i needed to get back to aleroth so i used the portal stone. i figured out i just needed to put the other stone i my inventory.) but now it says nothing about a file that could not be laoded. any suggestions or something that can help me?

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#311828 - 07/16/05 03:52 AM Re: Help
AlrikFassbauer Offline
Elder Druid


Registered: 03/10/03
Posts: 19505
Loc: Rogue Squadron
Have you enough disk space free ? For temporary files and for the win swapfile ?

Please check this. And also, try to defragment a little, I guess.

In general, sys specs are handy when trying to figue out what the actual problem is. Thanks.

By the way : Welcome.

Alrik.

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When you find a big kettle of crazy, it's best not to stir it.
--Dilbert cartoon

"Interplay….some zombiefied unlife thing going on there" - skavenhorde at RPGWatch

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#311829 - 07/16/05 04:46 AM Re: Help
Raze Online   content
Angel


Registered: 03/10/03
Posts: 17297
Loc: Canada
There may be a cutscene triggered there (don't recall), that the game is having problems with. Try running the configuration program and switching to software mode temporarily, and maybe reduce the resolution, and see if you can get by the point it crashes.

Try deleting all of the files in the '..\Divine Divinity\Run\Dynamic' folder.
This folder is used as a cache for the game. Files are created / copied there from the save game folder when you load, and written / copied from that folder when you save a game. The files will be re-created as required the next time you start Divinity. If there was a corrupt file in that folder, deleting the files should fix the problem.

Troubleshooting Tips (& manual install procedure)

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#311830 - 07/16/05 06:25 AM Re: Help
isorun Offline
Werewolf


Registered: 07/16/05
Posts: 864
Loc: Belgium
i got 1.5 gb i think its enough.
i will try the other things. thank for the quick respons.
i will let you now, guys.
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#311831 - 07/16/05 08:27 AM Re: Help
isorun Offline
Werewolf


Registered: 07/16/05
Posts: 864
Loc: Belgium
i cleared the dynamic thing, changed resolution to teh lowest and changed the software ting to run. i loaded my game and walked to the spot. when i normally would get a error message it just freezed and after a minute it j,umped back to my desktop. i will test now another sowtare program and i hope it will work.
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#311832 - 07/16/05 08:41 AM Re: Help
isorun Offline
Werewolf


Registered: 07/16/05
Posts: 864
Loc: Belgium
report: just tested it with my own software. error message and desktop. i not even can test glide so i will try the previous one again.
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#311833 - 07/16/05 08:53 AM Re: Help
isorun Offline
Werewolf


Registered: 07/16/05
Posts: 864
Loc: Belgium
someone got a hammer for me? im gonna brake my pc in such small parts that it will not be found again. i tried all the things you said and still i doesnt works. i just gave up all hope.
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#311834 - 07/16/05 09:29 AM Re: Help
isorun Offline
Werewolf


Registered: 07/16/05
Posts: 864
Loc: Belgium
hey,(im cooled down now, no need to worry) im reading here that you can find a second human teleportscroll in the cursed abbys is this right?
also i hope i dont miss to much by not being able to visit that place.
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#311835 - 07/16/05 11:54 AM Re: Help
Rincewind Offline
Battlemage


Registered: 06/11/03
Posts: 936
Loc: Visible
Quote:

find a second human teleportscroll in the cursed abbys is this right?
also i hope i dont miss to much by not being able to visit that place.




Yes, there is another scroll in the cursed abbey, so that's not a problem. Mitox gives quests that lead to an invitation to Stormfist Castle, but there are also other ways to get the invite. Spoiler : investigate the Duke's death; solve the cause/cure of the plague .

Btw, did you try the "Install Verification" described in Raze's "Troubleshooting Tips" link? One forum member had even uninstalled and reinstalled the game, but was still having crashes until he ran a filecheck that identified one single file showing an error. Extracting just the one file from the installation disc apparently solved his problem... (The whole story is in this thread: Games crashes to desktop when...


Edited by Rincewind (07/16/05 12:20 PM)
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#311836 - 07/16/05 12:44 PM Re: Help
isorun Offline
Werewolf


Registered: 07/16/05
Posts: 864
Loc: Belgium
i dont understand much of it(at least the part on raze forum)
i just need to instal it and then? i need to put my save files smewhere else, clean up the dynamic files and (this is the part i dont get) compare the crc files? what are CRC files and how do i compare them?
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#311837 - 07/16/05 12:51 PM Re: Help
isorun Offline
Werewolf


Registered: 07/16/05
Posts: 864
Loc: Belgium
how more i read how less i understand from it. now it is not a big problem anymore for me: i can get the scroll and if other things gonna chrash to i really gonna smash computer into pieces.( i get a new one in a couple of weeks so) thank you all for your help.


P.S.: if you ever want a level 64 mage with all skills level 5 and a lot of hp and mana, and damage of 500 to 600 with the weapons i got in my inventory, gimme a call(in the forums i mean)
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#311838 - 07/16/05 01:27 PM Re: Help
Wytse Offline
Mercenary


Registered: 07/12/05
Posts: 31
Loc: Rivellon, Imp's Deserted Castl...
*gives Isorun a call*
Oh Oh! Me! Me! :P Will be fun :P

Belgs hea? Ik zou ut spel herinstalleren Ik heb dat ook 's gedaan ( met een vergelijkbaar probleem ) en toen werkte het spel wel weer

For the non-dutchies here: I tried reinstalling the game with a same sort of problem and it worked, so I would say, try that

Maar: Hou de Mage savegame wel
But: Keep the mage savegame

Ennuh.. Divine !

By the way.. Welcome to the forums ( a bit late, sorry:) )

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#311839 - 07/16/05 02:10 PM Re: Help
Rincewind Offline
Battlemage


Registered: 06/11/03
Posts: 936
Loc: Visible
Quote:

I tried reinstalling the game with a same sort of problem and it worked, so I would say, try that




Agreed. If you haven't already tried it, uninstall and reinstall. You won't lose anything, and it does seem to do the trick in many cases... I only mentioned the file verification in case you had tried the other suggestions and not had any luck.
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#311840 - 07/20/05 03:08 AM Re: Help
isorun Offline
Werewolf


Registered: 07/16/05
Posts: 864
Loc: Belgium
oke guys thanks for you r help but its not more needed. computer crashed.
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#311841 - 07/20/05 03:14 AM Re: Help
isorun Offline
Werewolf


Registered: 07/16/05
Posts: 864
Loc: Belgium
huh, your computer chrashed you ask. oke i reinstalled dd. i put my savefiles back and load the game. so far so good. then i load the savegame.its loading an then poof! computer falls out! everything corrupted. even my windows. it restarted 6 times before he restored everthing. every game i started gived an error report. as you should have noticed im offline a couple of days. i was reinstalling all my games! i now restarted dd and will start over from the beginnign.










p.s.: in two days i go on vacation so dont be confused if i dont answer anything.
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#311842 - 07/20/05 04:10 AM Re: Help
Raze Online   content
Angel


Registered: 03/10/03
Posts: 17297
Loc: Canada
If you backed up your saves directly to CD-R and then restored them by copying them back to the hard drive, you need to select those files on the hard drive, right click, select Properties and clear the Read-Only flag. If the files in the save folder are marked Read-Only, the game will crash trying to load the save. That would not cause a problem with Windows, though.
If you zipped the save folders before backing them up to, or used a backup program that writes to an archive of some sort, then you would not have a problem extracting the files from CD-R. Of course if you just moved the saves to a different folder on your hard drive, or something, then they would not have been marked Read-Only, so this wouldn't be relevant.


If you have any more problems with data corruption, you may want to check out your computer for hardware problems. A couple corrupt saves may just be the game, a problem with Windows could just be Windows, but if it continues to happen in multiple programs or starts to get more frequent, there may be a deeper issue.

There are a couple memory testing program you can try; Memtest86 / MS Windows Memory Diagnostic
Your hard drive manufacturer should have a utility on their web site to check the drive. If you want I can be more specific, or you can invite a geek friend or relative over for supper.


One thing you should do, if you haven't already, is run a ScanDisk (right click on the hard drive in Windows Explorer, select Properties, switch to the Tools tab, and hit the Check Now button in the Error Checking Status section).

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#311843 - 07/20/05 05:49 AM Re: Help
isorun Offline
Werewolf


Registered: 07/16/05
Posts: 864
Loc: Belgium
now when playing warcraft 3 (both original and expansion) the game chrashes after a couple of hours. it could be that its the program altough i installed it more then 5 times on my computer. if it is my computer then i dont care about it much. till i get my new one i can keep on playing internet games on my sis pc.
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#311844 - 07/20/05 03:52 PM Re: Help
Raze Online   content
Angel


Registered: 03/10/03
Posts: 17297
Loc: Canada
It could also be that Windows needs to be reinstalled (or revert to an earlier restore point, if available). The self repair feature for critical system files isn't perfect, and I don't think needing multiple reboots to get everything is a good sign (though I don't know how many is considered normal).

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#311845 - 07/21/05 02:23 AM Re: Help
isorun Offline
Werewolf


Registered: 07/16/05
Posts: 864
Loc: Belgium
or maybe the games dont work at their tottale performance cause i still have W98se.
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#311846 - 07/21/05 01:17 PM Re: Help
Raze Online   content
Angel


Registered: 03/10/03
Posts: 17297
Loc: Canada
I also have Win98SE, and have not had any problems with DD (have not tried Warcraft 3, but Win98 is listed as a supported OS).

Forget what I said about system restore points, since MS only started that with ME.

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