Soooooooooo send a couple of email using hotmail. None work anybody willing to forwarding my Save game?

What is the problem, sending the email (there may be a configuration option you need to change to add attachments, or add ones with an unknown extension) or having it bounce back, or something else?

You can send it to me (egodraconis@shaw.ca), if you can not get any email to go through. Alternately, you could upload the save to a site like RapidShare or Megaupload, and then email them the link to download it (or send a personal message to Lynn through the forum). If the support mailbox is full, a text email may still get through where one with an attachment bounces.

It is after midnight in Belgium as I post this, so if you wait another 8 or 9 hours for them to get in to the office and check the email, you may just be able to resend the email yourself directly, if the problem was on their end.

Three days ago I sent email with attached save. Some guys here receive fixed save on next morning, are you support after all?

Well, it's sunday. Don't expect them to work on sunday (or on saturday).

Also, it might be that the 11th of November is a holiday, as it is the end of WW1.

Hi sorry for talking in this year hehe ... but I started the game and I have same problem with raze it, the support is still available? I sent mail to support@larian.com expect an answer thank you very much

Yes, support is still available. If you haven't done so already, you should install the patch (and then the DKS DRM free patch, if you are so inclined).

ok, I have version 1.4.9.32, install DRM free DKS first patch and then install the patch 2 right?
starting the download thank you very much, I hope that is fixed with patches

Thank you very much for the attention, the truth I read this forum and you are very attentive and are very helpful.
from already thank you very much

First install patch 2. I don't recall what the original release and first patch version numbers were, but the second patch includes everything from the first patch, if it is needed for your release.

The DRM free 'patch' is an executable file equivalent to the patch 2 version, but without the copy protection, so the zip file download needs to be extracted into the DKS game folder after patch 2 is installed, replacing that version of the Divinity2.exe file.

I have already installed the 2 patches, but I still have the bug, just in case the mail send mail with the game knows. thnx

Unfortunately the patch can not fix this problem after it has occurred, but it will prevent it from happening again.

I saved this game before crossing the room door raze, something that can be done? that to the delete the previous games, I did not know that there is a bug in raze, for that reason do not keep one before entering the site.

but if I start again for sure will be true? that is a shame that is not raze, with the work that led me to reach my pj there ... thanks

Support will be able to reset General Raze's position and send the fixed save back to you (another 4 or 5 hours and they'll be starting their work day in Belgium). I don't know what the current response time is, but you can send another email if you don't hear back in a couple days.

An earlier save may have helped, but you do not know when the problem first occurred. Maybe a save before entering the headquarters would work, or from before starting that flying fortress, but without knowing how the bug can be triggered you could not tell which save would be sure to avoid the bug.

In your next game you should not have any missing NPC problems.

thank you very much, I just lifted the mood you get to lvl 35 ^ _ ^ I'll wait, thank you very much indeed for your help, I am more than grateful

thank you very much finally I could go on, I am more than grateful for the great help and support they provide, thank you very much XD